Channel manager, booking engine and strategic agreements: the triangle that maximises occupancy.
A tour operator reaches out. They propose a partnership, high booking volumes, guaranteed occupancy. It sounds ideal.
Then the questions start. At what rate? On what terms? What happens if a room gets double-booked?
For many property owners, tour operators remain an opportunity that never gets fully captured — because the right infrastructure and experience to manage it simply isn’t in place.
What Konnect Takes Care Of
We set up the infrastructure. We create and connect a channel manager and booking engine so that tour operators and agencies can book directly, with full real-time synchronisation across all OTA channels. No double bookings, no manual confirmations, no missed reservations.
We negotiate the agreements. We don’t say yes to every proposal. We identify tour operators that fit your property’s profile and negotiate exclusive agreements with clear terms: rates, cancellation policies, payment timelines, and processes for group offers and special requests.
We protect your pricing. For B2B channels, we create separate rate plans — always anchored to the minimum selling price set by the owner based on operating costs. The goal isn’t to fill the calendar at any cost, but to fill it on terms that genuinely improve profitability.
We manage all communication. We handle all contact with agencies and travel offices, manage their requests and process their bookings — so the owner doesn’t have to deal with any of it.
Working with tour operators can significantly increase booking volume, but only when it’s done right. With the wrong approach, the calendar fills up while profit margins shrink.